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Press Releases

2022 Press Releases

July 8, 2022
July 5, 2022
July 1, 2022
June 29, 2022
June 22, 2022
June 20, 2022
June 17, 2022
June 15, 2022
June 13, 2022
June 10, 2022
June 8, 2022

2021 Press Releases

October 18, 2021
October 15, 2021
July 29, 2021
July 26, 2021
July 23, 2021
May 28, 2021
April 29, 2021
March 25, 2021
January 15, 2021

2020 Press Releases

December 15, 2020
December 11, 2020
December 9, 2020
December 7, 2020
December 3, 2020
October 28, 2020
September 16, 2020
September 11, 2020
September 8, 2020
September 4, 2020
April 8, 2020
April 6, 2020
March 9, 2020
February 14, 2020
February 4, 2020
January 27, 2020
January 23, 2020

2019 Press Releases

December 19, 2019
December 18, 2019
December 17, 2019
December 16, 2019
December 13, 2019
December 12, 2019
December 11, 2019
December 10, 2019
December 9, 2019
December 6, 2019
December 5, 2019
December 4, 2019
November 21, 2019
October 21, 2019
October 17, 2019
October 15, 2019
October 14, 2019
October 11, 2019
October 10, 2019
September 25, 2019
September 24, 2019
September 19, 2019
July 29, 2019
July 23, 2019
July 9, 2019
June 20, 2019
May 4, 2019
April 22, 2019
March 28, 2019
March 20, 2019
February 28, 2019
February 26, 2019
February 18, 2019
February 14, 2019
February 11, 2019
January 30, 2019
January 28, 2019
January 8, 2019
January 7, 2019
January 4, 2019

2018 Press Releases

November 2, 2018
October 19, 2018
October 18, 2018
October 12, 2018
September 21, 2018
September 14, 2018
August 31, 2018
August 30, 2018
August 29, 2018
August 22, 2018
August 10, 2018
June 22, 2018
June 1, 2018
May 30, 2018
May 18, 2018
April 18, 2018
April 17, 2018
April 5, 2018
April 3, 2018
March 16, 2018
February 28, 2018
February 22, 2018
February 5, 2018
February 1, 2018
January 26, 2018
January 19, 2018
January 15, 2018

2017 Press Releases

November 30, 2017
November 20, 2017
November 16, 2017
November 14, 2017
November 10, 2017
November 3, 2017
November 1, 2017
October 30, 2017
October 27, 2017
October 24, 2017
October 16, 2017
October 12, 2017
October 3, 2017
September 27, 2017
September 25, 2017
September 21, 2017
August 28, 2017
August 25, 2017
August 24, 2017
August 23, 2017
August 22, 2017
August 21, 2017
August 18, 2017
August 17, 2017
August 15, 2017
August 14, 2017
August 11, 2017
August 10, 2017
August 9, 2017
August 8, 2017
August 7, 2017
August 3, 2017
August 1, 2017
July 31, 2017
July 27, 2017
July 25, 2017
July 21, 2017
July 21, 2017
July 20, 2017
July 19, 2017
July 17, 2017
July 14, 2017
June 19, 2017
May 2, 2017
April 26, 2017
March 13, 2017
March 10, 2017
March 3, 2017
February 13, 2017
February 8, 2017
February 6, 2017
January 30, 2017
January 13, 2017
January 4, 2017

2016 Press Releases

December 31, 2016
December 17, 2016
December 10, 2016
December 4, 2016
December 1, 2016
November 30, 2016
November 23, 2016
November 1, 2016
October 31, 2016
October 28, 2016
October 28, 2016
October 11, 2016
October 11, 2016
October 10, 2016
September 23, 2016
September 21, 2016
August 22, 2016
August 4, 2016
August 2, 2016
August 2, 2016
August 1, 2016
July 6, 2016
June 18, 2016
June 12, 2016
May 31, 2016
May 24, 2016
May 19, 2016
April 5, 2016
April 2, 2016
April 2, 2016
March 25, 2016
January 31, 2016
January 1, 2016

2015 Press Releases

December 20, 2015
December 20, 2015
November 19, 2015
November 1, 2015
November 1, 2015
October 31, 2015
October 16, 2015
September 17, 2015
September 3, 2015
September 2, 2015
August 30, 2015
July 26, 2015
July 18, 2015
July 7, 2015
July 1, 2015
June 21, 2015
June 18, 2015
June 14, 2015
June 3, 2015
May 29, 2015
April 26, 2015
April 26, 2015
April 8, 2015
April 3, 2015
March 22, 2015
March 18, 2015
February 24, 2015
February 8, 2015
February 6, 2015
January 11, 2015
January 6, 2015
January 1, 2015

2014 Press Releases

November 26, 2014
November 25, 2014
November 20, 2014
October 15, 2014
October 15, 2014
September 24, 2014
September 23, 2014
August 26, 2014
June 15, 2014
June 14, 2014
June 10, 2014
May 25, 2014
May 3, 2014
May 1, 2014
April 30, 2014
April 3, 2014
March 31, 2014
March 26, 2014
March 19, 2014
March 17, 2014
March 13, 2014
February 26, 2014
February 18, 2014
January 30, 2014
January 29, 2014
January 29, 2014
January 26, 2014
January 25, 2014
January 12, 2014

2013 Press Releases

December 21, 2013
December 16, 2013
October 31, 2013
September 29, 2013
August 31, 2013
August 21, 2013
August 18, 2013
July 7, 2013
June 10, 2013
May 20, 2013
May 18, 2013
May 13, 2013
May 10, 2013
May 1, 2013
April 9, 2013
March 27, 2013
March 3, 2013
February 17, 2013
February 3, 2013
January 20, 2013
January 18, 2013

2012 Press Releases

December 20,2012
December 20,2012
November 16,2012
September 22,2012
September 3,2012
August 26,2012
August 15,2012
August 1,2012
July 14,2012
July 1,2012
June 19,2012
May 22,2012
April 10,2012
March 19,2012
February 16,2012
January 14,2012

2011 Press Releases

November 26, 2011
November 14, 2011
October 31, 2011
October 7, 2011
September 20, 2011
September 14, 2011
September 2, 2011
August 26, 2011
August 8, 2011
August 5, 2011
July 14, 2011
June 19, 2011
June 18, 2011
April 24, 2011
April 8, 2011
March 13, 2011
February 26, 2011
February 10, 2011
February 2, 2011

2010 Press Releases

July 18, 2010

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What is CRM / ILM?

CRM is an acronym that stands for Customer Relationship Management and ILM is an acronym that stands for Internet Lead Management. Both define how you create, develop and manage relationships with your potential, current, and past customers. Dealer Lead Track’s web-based internet lead management CRM / ILM system utilizes technology that creates lasting relationships with customers by prompting sales staff to contact a customer at the exact time a customer is looking to purchase, and creating satisfied customers today and potential repeat customers tomorrow, leading to increased sales both now and in the future. Running a successful new or used car dealership without a focused lead management system or CRM / ILM is a difficult task.

Auto Dealer CRM Solution

Dealer Lead Track is a complete web-based auto dealer CRM / ILM solution that ensures that your sales department accepts, catalogs, follows-up, and closes incoming sales leads properly for every customer. Successful customer relationship management, or CRM, does not benefit only your dealership. The customer also wins. Dealer Lead Track’s web based auto dealer CRM /ILM solution guides staff to properly connect with customers, creating lasting relationships for years to come.

  • Auto Dealer CRM /ILM Solution for Sales Staff. Dealer Lead Track guides staff to capture important customer data and manages sales leads from the initial contact throughout the entire sale. The productivity of both novice and seasoned sales staff improves with tools that consistently guide them through the important steps of each sale. When the sale is complete, Dealer Lead Track organizes customer information into a long lead database allowing staff to follow up years in the future, creating repeat buyers.
  • Auto Dealer CRM / ILM Solution to Improve Warranty Penetration. Dealer Lead Track guides staff to follow up multiple times after the sale if a warranty was not purchased at delivery. Multiple follow up attempts will increase warranty sales increasing profits at new and used car dealers.
  • Auto Dealer CRM /ILM Solution for Management. A variety of management reports assist in managing your dealership. Utilize these reports to confirm that sales staff work all leads properly from start to finish, track advertising to target marketing dollars and quickly adjust advertising campaigns to be more effective, track closing rates, and restock inventory for customers you are currently losing.
  • Auto Dealer CRM / ILM Solution Creates Repeat Customers. A dealership’s best resource is repeat customers; yet past customers are rarely contacted about purchasing another vehicle. Dealer Lead Track creates contact reminders at various future dates after the original sale to increase repeat customers, which leads to increased dealership profits. Contact reminders also are created for Warranty and GAP follow up to increase back-end penetration rates.
  • Auto Dealer Stand Alone CRM / ILM Solution. Dealer Lead Track is a stand-alone CRM / ILM solution for new and used car dealerships of all sizes. Dealers do not need to adjust any current providers from F&I, accounting, or web site management.

Auto Dealer CRM / ILM Software or Auto Dealer Web CRM / ILM

Traditional PC or Mac based CRM software is being replaced by web-based CRM / ILM, also known as “hosted CRM”, "hosted ILM", “on demand CRM”, or "on demand ILM". More companies than ever are rapidly moving to web based applications like Dealer Lead Track because to be successful in today’s internet driven automotive marketplace, it is more important than ever to maximize every incoming customer lead and catalog every customer interaction to improve customer relations. With Dealer Lead Track’s monthly subscription pay-as-you-go CRM / ILM, there is no large up-front software investment that’s difficult to install and maintain. With Dealer Lead Track’s web based CRM / ILM lead management system, all that a user needs to access the system is a computer connected to the Internet. There is no software to purchase or install.

  • Auto Dealer Web CRM / ILM Provides Value.Eliminates the need for expensive software and the need to install software onto your computer. With Web CRM / ILM there are no updates to install. Dealer Lead Track Web CRM / ILM system is 100% up-to-date at all time.
  • Auto Dealer Web CRM / ILM Offers Instant Access. Sign up now and immediately utilize Dealer Lead Track, allowing instant implementation instead of waiting weeks or months for CRM Software to be customized and installed.
  • Hosted Auto Dealer CRM / ILM Allows User Easy Customization. With an online Web CRM / ILM solution like Dealer Lead Track, customization is easy. Management can add or delete users, add or delete advertisers, set advertising budgets, setup incoming lead auto population from autotrader.com, cars.com, ebay motors, and auto by tel directly online via Dealer Lead Track’s easy-to-use “Dealer Dashboard.”
  • Web Based Auto Dealer CRM / ILM Features Painless Future Upgrades. Because future CRM / ILM upgrades are deployed on our servers, you’re always working with the latest version with our web-based CRM lead management system so upgrades are never a headache. Upgrades occur behind the scenes just like upgrades to your favorite websites like Google, Yahoo, and ESPN.

To summarize:

Web Auto Dealer CRM / ILM Solutions

Web-based CRM / ILM, on-demand CRM, on-demand ILM, hosted CRM, , hosted ILM, or cloud computing CRM / ILM all mean the same thing. These terms refer to the delivery of CRM / ILM solutions offered by Dealer Lead Track over the internet. With Web CRM Solutions there is no expensive software to purchase, install, or maintain.

Cloud Computing & CRM / ILM Solutions

The future has arrived in the world of computers and cloud computing is that future. What does this mean for auto dealer CRM / ILM Solutions?

Affordable monthly subscription plans with no up-front investment and instant deployment is what cloud computing and Dealer Lead Track have brought to the auto dealer Web CRM / ILM Solution space. Auto Dealerships of all sizes now benefit from cloud technology that allow even the smallest stores to utilize similar tools that the largest auto groups use without any up-front costs or development.